What are the Browser Requirements for the Platform?

The Day Ahead Web application supports the following web browsers (for best performance we recommend you use Chrome): 

  • Chrome latest release

  • Firefox latest release

  • Microsoft Edge

  • Internet Explorer 11


How do I get an user account?

If you are already a member of Nord Pool, please contact support@nordpoolgroup.com, for more information see this article. !!!!!!!!!!!!!!!

How do User Setting work?

User settings are configured per computer and per browser, not per user. For information on how to configure your preferred time zone and decimal separator, please see this link. !!!!!!!!


Where do I find the Excel Templates for Order Entry?

The Excel templates are downloadable from the platform, click "download templates" in the bottom left corner. See this link !!!!!!!!!!!!!!! for more information. 

Which bid products are available?

In our Day Ahead auction in CWE we currently offer curve orders, block orders and exclusive group orders submitted directly in our web platform or uploaded via Excel sheets. 

  • Curve Orders (also known as hourly orders) is described here. One curve order is permitted in each area per portfolio.
  • Normal Block Orders is described here. 50 block orders is permitted per portfolio.

When are Member Test results available?

Gate Closure Time in Member Test is 15:30 CET, results are normally available within minutes.

Is there an API available for use with the UK Half Hour Auction?

An API will be available for use with the UK-HH Auction and details will be posted here in the near future.