What are the Browser Requirements for the Platforms?

The Day Ahead Web application supports the following web browsers (for best performance we recommend you use Chrome): 

  • Chrome latest release

  • Firefox latest release

  • Microsoft Edge

  • Internet Explorer 11

 

How do I get an user account?

If you are already a member of Nord Pool, please contact support@nordpoolgroup.com.


How do User Setting work?

User settings are configured per computer and per browser, not per user. For information on how to configure your preferred time zone and decimal separator, please see this link.

 

Where do I find the Excel Templates for Order Entry?

The Excel templates are downloadable from the platform, click "download templates" in the bottom left corner. See this link for more information.


Is there an API available for use with the CWE Auction?

Yes, API ducumentation can be found here.