Support

Logging In to Nord Pool systems 5

• Activating your account
• Logging in
• Reset password
• Password Policy
• Navigating between Nord Pool platforms

2-Factor Authentication 5

• Using 2-Factor Authentication for login
• 2FA Mobile App
• 2FA Chrome extension
• 2FA Desktop app
• 2FA install second Authy app

Important Links 2

• System Links
• API Documentation

Schedules 0

Getting Started - Intraday 0

User Guide - Intraday 19

• Web client access
• Support
• User Settings
• Market Information
• Order Depth

See all 19 articles

FAQ - Intraday 0

Getting Started - Day Ahead Nordic, Baltic & UK 0

User Guide - Day Ahead Nordic, Baltic & UK 1

• Web User Guide

FAQ - Day Ahead Nordic, Baltic & UK 0

Getting started - Day Ahead CWE 1

• About the Day Ahead CWE Auction

User Guide - Day Ahead CWE 10

• The Home Screen Explained
• How to change User Settings
• How to Submit Orders - Curve Orders
• How to Submit Orders - Block Orders
• How to Submit Orders - Exclusive Group Orders

See all 10 articles

FAQ - Day Ahead CWE 0

Getting Started - UK Half Hour Auction 0

User Guide - UK Half Hour Auction 7

• How to check your User Settings
• The Order Overview Screen
• How to Place and Update Half Hourly Curve Orders
• How to Place and Update Block Orders
• How to upload multiple orders in one Excel file

See all 7 articles

FAQ - UK Half Hour Auction 0

Getting Started - Intraday Auction 0

User Guide - Intraday Auction 8

• Logging in to the platform
• The home screen explained
• Personal User Settings
• NPIDA-10: How to place orders - in the platform
• NPIDA-10: How to place orders - via Excel sheets

See all 8 articles

FAQ - Intraday Auction 0

User Guide - CASS 1

• Clearing & Settlement - User Guide

User Guide - REMIT UMM 0