If you have forgotten your password, please click "Forgotten your password?" on the log in page.


  1. Enter your username
  2. Click "I'm not a robot" (follow verification steps if applicable)
  3. Click "Reset Password"


You will receive an e-mail on your registered e-mail address.

  1. Click on the link to reset password in e-mail
  2. Type your new password in the password fields
  3. Click "Confirm"
  4. Log in with your new password


If you are experiencing any other issues logging in, please contact Nord Pool.